Monday, August 24, 2009

HELP!





I got the gallery tote which I absolutely loved...yes loved! I have a very big problem with it...It absorbs color like theres no tomorrow!!!

I wore an old pair of jeans which I have washed many times and never bled through my other clothes. However, the white gallery tote was all blue where it rubbed on my jeans as I was carrying it. How do I take it out? Do you ladies have the same experience? Have any of you purchased and had the same experience but was able to remedy it? For those who have the black, does the dye from the black one rub onto your light color clothes? I really do like this handbag but dislike the fact that it looks soooo blue! Its not even dirt or dust but dyes!

HELP PLEASE... have any of you used a leather protector spray or lotion for this handbag? If so, kindly share what works... Thanks =)

9 comments:

  1. Sorry to read what happened to your bag. I have it in this color too and ordered one in black as well. I haven't worn it long enough to notice stains though, so sorry I can't help about what to clean it with. If you don't get feedback here, maybe write to CS for help or ask a shoe repair place for the proper leather cleaner for this type of leather because you want to be careful about putting something on that may end up darkening the leather by several shades.

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  2. Abiggercloset: Thanks for the response. I think the white absorbs dyes coz it wasnt pretreated like other leathers. Maybe you havent used the white with jeans yet. Be careful not to though. My bag was just blue on the seams and the strap. I took it to a local Jcrew and they allowed me to return it coz the manager had the same problem with it. She told me that she used a clothing stain remover and that it worked but made the leather stiff. I told her the point in getting the bag was to experience the luxurious feel of the leather. So she totally understood and allowed me to return it as damaged. That said...I am not without the Gallery bag. I want the black one so I will request for them to search it. Did the black ever transfer to your clothes? Again, thanks for the response dear. I will let you know incase someone comes up with something for your white gallery bag.

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  3. I have the tan rose color and have not had much trouble. However, the first day I got some sort of red spot on it that has never come off. I would be upset about the white picking up colors though. If CS cannot help, I would send it back with a complaint. I do love the bag too!

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  4. I had blue transfer onto my white leather Thompson tote. I don't think I ever pre-treated it with a protectant. It's sad because the bag looks pretty bad now. I hope to have it cleaned and much of the stain removed. Also there is a chance I could have it dyed. I realize I'm not helping, but wanted to share my experience.

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  5. Kathy: Hi! I was fortunate enough to be allowed to return it. I did. I still want to find the black version though. I really like the shape and feel of the bag. So now I want to know if the black one transfers the dye to clothing...Jcrew quality has just declined!

    GIGIOFCA: youre funny =) I think you should just have it cleaned because the color and feel of this leather is just wonderful! I honestly think they didnt pretreat it. I have purchased white leather bags before and never had this problem. Oh well... thanks for the comment!

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  6. Actually--you would be surprised how this will happen to very high-end bags, as well. I have read about it on the purse forum (www.purseforum.com) where people had dark denim transfer to lighter bags. I guess it is fairly common. TPF is an excellent source for anyone seeking a good product to clean/protect or remove the dye and certainly for ANY purse information:) I know many use Apple brand leather cleaner for their Rebecca Minkoffs--I personally haven't treated any of my RM bags for fear the leather will change texture. Love the mushy, squishy leather just like it is! Hope you find the black!!

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  7. BugPin: Thanks for the comment. I really do wish I can find a leather cleaner and protector. They kept on saying at Jcrew that I need to spray my bags with a leather protector. hmmm...it scares me that it might change the feel of it. I have had all leather coach bags from 10 years ago which I cleaned using alcohol and stain remover and it just discolored it. I havent tried a leather protector spray yet but I think if I do buy another light colored purse, I will definitely protect it...its so heartbreaking to see the dye transfer =(

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  8. I find it interesting that CS at J. Crew told you to use leather protector but they do not indicate this in the description of the item or on an insert included with the bag! I would have been helpful to know this information and what kind of product they recommend to protect thier bags!

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  9. Kathy: Hi! I know, it was a bit upsetting but im just glad they took it back. The manager herself was a victim so im sure they warned about the possible dye transfer. Oh well...now I know never to buy a light colored bag from Jcrew.

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